Find the policy behind your rejection.
A guideline number doesn't tell you what to change. We'll explain the rule, help you check your app, and work through the next step with you.
- Apple App Store policiesLook up a guideline number, such as 4.2 or 5.1.1, and find the clause Apple cited.117 policy guides
- Google Play policiesFind a named policy, such as User Data or Photo and Video Permissions, and check what Google needs.146 policy guides
Start with the exact message
Keep the policy reference, reviewer notes, and affected build together. Closely numbered rules can mean different things: Apple's 4.2 covers minimum functionality, while 4.2.1 is about ARKit experiences.
These guides cover iPhone, iPad, and Android phone and tablet apps. Each page links to the official rule and shows when we checked it. Apple and Google make the final decision about your submission.
Need help with the reply itself? Read how to respond to Apple or respond to Google Play.