App Store 2.5.11 rejection: SiriKit and Shortcuts

A Shortcut may run correctly but still ask Siri to do something your app doesn’t actually provide. Guideline 2.5.11 covers the actions you register, the words used to invoke them, and what happens before the task completes.

2.5.11(i): actions your app can handle

Register actions that fit the app’s stated purpose and work without another app supplying the missing functionality. We’d test each registered action independently, including ones added by a library or left from an old feature.

2.5.11(ii): relevant names and vocabulary

Check the vocabulary and aliases in the app configuration. Keep them specific to your app, company, and supported actions. Remove generic or third-party terms added to capture unrelated requests.

2.5.11(iii): a direct route to the result

Complete the requested action without inserting advertising or marketing. Ask a follow-up question only when information is needed to finish the task.

Test and reply

Invoke each corrected action through Siri or Shortcuts on a device. Check a new user’s state and missing information. Tell Apple which action changed and give the exact phrase or shortcut needed to test it.