Google Play counterfeit goods policy: fixes and checks

By The Draftbit team · Updated
Sources checked

This guide is for Google Play apps selling or promoting goods presented as genuine branded products when they are counterfeit.

A marketplace can be responsible for counterfeit listings supplied by its sellers. Google’s policy prohibits selling or promoting goods that imitate another brand’s identifying features to pass as genuine.

Inspect products and suppliers

Review the listing, product images, brand claims, and evidence of authenticity. We’d trace the supply chain for the goods Google identifies rather than rely solely on a seller’s checkbox.

Remove the goods and improve admission checks

Remove counterfeit sales and promotions, including recommendations and external purchase routes. Adjust seller or catalog review so the same products don’t return under altered names.

Test catalog imports and search with safe test records. Give Google the affected listings, actions taken, and the review process now in place. If the goods were misidentified, provide factual authenticity evidence through the appeal process without exposing unnecessary supplier or customer information.

Messages this guide can help with

Counterfeit goods; Counterfeit goods policy violation; Counterfeit goods rejection; Counterfeit goods denied

Official sources

We checked these instructions against the sources below. The console layout may change, and your review decision may call for different steps.

Your next stepSubmit a Google Play release with working review access