App Store 4.5.3 rejection: Unsolicited messages through Apple services

By The Draftbit team · Updated
Sources checked

This guide is for iPhone and iPad apps sending messages through Apple services or collecting Game Center identity information.

A system notification or Game Center feature isn’t a shortcut to contacting people who haven’t asked for it. Guideline 4.5.3 prohibits spam, phishing, and unsolicited messages through Apple services. It also prohibits exploiting Game Center identifiers and aliases to trace or identify users.

Follow the message and identifier

Check push campaigns, Live Activities, invitations, and backend jobs. Who starts the communication, who receives it, and why? We’d inspect analytics and enrichment systems for Game Center data as well as the app’s own database.

Remove the unwanted use

Stop the offending campaign or automation and remove identifier harvesting or linking. Keep legitimate service use within its documented purpose. Marketing notifications also require the specific consent controls in 4.5.4.

Use test recipients to verify the corrected delivery conditions. Confirm that old jobs and third-party integrations no longer perform the rejected action. Explain the source of the behavior and what changed to Apple, with safe evidence that contains no real recipient information.

Messages this guide can help with

App Store 4.5.3 rejection; app store 4.5.3 denial; Guideline 4.5.3; Unsolicited messages through Apple services

Official sources

We checked these instructions against the sources below. The console layout may change, and your review decision may call for different steps.

Your next stepSubmit your iPhone or iPad app for review