Google Play health misinformation policy: fixes and checks

By The Draftbit team · Updated
Sources checked

This guide is for Google Play apps containing misleading health claims that conflict with medical consensus or can cause harm.

A health claim can appear in a chatbot response, article, or advertisement as well as a medical feature. Google prohibits harmful health misinformation, including misleading treatment claims and promotion of dangerous practices.

Locate the claim and its source

Save the wording and the route that produced it. Check generated outputs, supplier content, and related recommendations. We’d have a qualified medical reviewer assess the claim and supporting evidence rather than try to fix it by adding vague cautionary text.

Correct the content and its source

Remove or correct misleading material and repair the process that published or generated it. If Google misunderstood a claim, provide the relevant evidence and context through review.

Retest the affected content path with safe examples and check adjacent claims. For AI output, also verify the required reporting and moderation controls. Explain the completed correction to Google without presenting an untested feature as medically validated.

Messages this guide can help with

Health misinformation; Health misinformation policy violation; Health misinformation rejection; Health misinformation denied

Official sources

We checked these instructions against the sources below. The console layout may change, and your review decision may call for different steps.

Your next stepSubmit a Google Play release with working review access