Google Play unapproved substances policy: fixes and checks

A product can be sold elsewhere and still be prohibited by Google Play. This policy covers specified unapproved substances and misleading claims, regardless of a seller’s general assertion that the product is legal.

Check the ingredients and the promise

Review catalog items, active ingredients, regulatory warnings, names, and health claims. Google’s examples include dangerous pharmaceutical ingredients in supplements and unsupported claims that a product treats disease. We’d inspect supplier feeds and ads too.

Remove prohibited products and claims

Remove the affected listings and stop promoting them through recommendations or links. Check the official policy’s current prohibited-product references with qualified people responsible for the catalog. Renaming a supplement doesn’t change its ingredients or claims.

Test catalog imports and searches to confirm the items don’t return. Give Google the products removed, the catalog controls changed, and evidence for a product you believe was misidentified. Avoid making medical efficacy claims you can’t substantiate.