Fix D‑U‑N‑S and business verification problems
Check the business record, allow time for updates to reach the store, and find the right team to contact if verification still fails.
By The Draftbit team · Updated
Sources checked
This guide is for Organization accounts whose legal entity or D‑U‑N‑S information cannot be verified.
You’ve entered the D‑U‑N‑S number, but business verification still fails. The number can be right while an outdated name or address causes the mismatch. We’d check the business record before trying enrollment again.
Gather the registered legal name, address, D‑U‑N‑S number, and exact console error. Use the legal organization details, rather than a product name or trading name.
Look up and correct the record
Use the official lookup linked from the store’s enrollment guidance. Search for an existing record before requesting another number.
Compare the organization details with your registration documents. If the record is wrong, correct it with Dun & Bradstreet. If you need a number, follow the official request process; Apple’s linked D‑U‑N‑S request is free.
Allow time for the record to reach the store
Apple says to allow 5 business days for the number and another 2 business days for the information to reach Apple. Google warns that getting a number may take up to 30 days. Treat these as the respective platforms’ planning estimates, rather than one shared guarantee.
Once the record is available, retry with matching details. Keep the correspondence and reference numbers. Business verification is complete when the platform recognizes the correct legal entity and enrollment moves past that step. Getting a D‑U‑N‑S number alone doesn’t activate a developer membership.
Contact the team that can resolve the mismatch
Apple says to contact Dun & Bradstreet if a request is still unresolved after 2 weeks. If the business record is correct but the store still rejects it, contact the platform with the exact mismatch and supporting evidence.
Google offers alternative verification for certain government entities and regions where D‑U‑N‑S is unavailable. If that applies, contact support before creating the account. It isn’t a general workaround for failed verification.
Official sources
We checked these instructions against the sources below. The console layout may change, and your review decision may call for different steps.
- Apple D-U-N-S guidance Checked 7 September 2026
- Apple Developer Program enrollment Checked 7 September 2026
- Required developer account information Checked 7 September 2026